Look for the lights that you are unable to control and thus click on the info option. Manually reconnect your bridge to your network and lights. Go to the app and click on the settings section. Reconnect the Hue Bridge and check to ensure it got reset and is now working. Use a pin or needle to press the recessed button for 5 seconds. Locate the ‘reset’ button in a small gap on the back of the bridge.
#Reset hue go how to#
When switched on again, the lamp/luminaire flashes once briefly as confirmation and can now be incorporated in the Smart Home system again. You could also try to swtich the zigbee channel (in setting in the app) and see if that helps. Here’s how to factory reset the Hue Bridge: Disconnect the Hue Bridge. Every now and then, you might run into a problem with your Hue smart lighting system that seems unsolvable, a veritable ghost in the machine. luckily its battery powered and it came unplugged.
To reset the SMART+ lamp (Classic E27, Candle E14, PAR16) or luminaire (Gardenpoles, Flex, Downlight) to the factory setting, switch it ON and OFF five times in succession for five seconds each time for a total of 50 seconds. Third-party apps for the Hue smart light system let you access settings and entries on your Hue Bridge that you can't find with the Hue app. My sons dropped my Philips Hue Go light in the bathtub. Notes: You may need to hold the bulb extremely close to the gateway (less than 20cm) in order to get it to pair Reset procedure for Osram Smart+/Lightify I have perfectly paired all of them but the Hue Go which won’t want to reset at all.
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